Terms and Conditions of Service

These Terms and Conditions of Service (the “Terms”) define the conditions under which CodHash Agency develops, creates, and designs technology solutions (the “Services”) for its Clients.

1 - Application of Terms

These Terms constitute, in accordance with UK commercial law, the sole basis of the commercial relationship between the Parties.

From their acceptance by the Client, the Terms apply to all Services ordered, to the exclusion of any other document.

Consequently, these Terms cancel and replace all previous conditions and prevail over all purchase conditions, order forms, or other documents from the Client.

The Client declares to have accepted these Terms in their entirety before any order.

The Terms remain in force until final delivery of Services and may be modified subsequently. Any new version will be brought to the Client's attention by any means chosen by CodHash Agency.

CodHash Agency and the Client are together designated as the “Parties”.

2 - Definitions

Client: Any natural or legal person, public or private, acting for professional purposes.

3 - Services

CodHash Agency's expertise covers the following services:

  • Web application development (SaaS, landing pages, e-commerce)
  • Mobile application development (iOS & Android)
  • Blockchain development (Smart Contracts & DApps)
  • AI integration and custom solutions
  • UX/UI design and branding services
  • Digital consultation and technical auditing

Services are described on CodHash Agency's website: https://www.codhash.com/

4 - Quotation

Every service request will be subject to a detailed quotation mentioning:

  • Client coordinates
  • Desired Services
  • Unit and total cost (excluding and including taxes)
  • Engagement duration for subscription services
  • Deposit amount
  • Quotation validity period

📌 Important: CodHash Agency's mission will only begin after receipt of the deposit and necessary documents.

Any additional request will be subject to a supplementary quotation.

If the project exceeds the duration specified in the quotation, additional billing will apply.

5 - Project Specifications

Project specifications may be established jointly by the Parties via:

  • A dedicated document
  • Email exchanges
  • Messaging discussions (WhatsApp, Slack, etc.)

6 - Quality of Client Data

The Client commits to providing accurate information. Any error on their part that could cause dysfunction is their responsibility.

📌 The Client is informed that any modification affecting data accessibility may impact Service delivery.

7 - Unlimited Revisions

Modifications and corrections requested by the Client are unlimited during the development phase.

8 - Client Cancellation

In case of contract cancellation, CodHash Agency will not refund any deposit.

9 - Financial Conditions

💰 Pricing

Prices are expressed in British Pounds (GBP) including VAT where applicable.

💳 Payment Methods

Payment is made by SEPA transfer or via Stripe.

📌 Any payment delay results in penalties, calculated according to the Bank of England base rate + 10 percentage points, as well as a fixed compensation of £40.

10 - CodHash Agency Obligations

CodHash Agency commits to:

  • Provide Services according to Client requirements
  • Respect confidentiality of provided information
  • Deliver within agreed timeframes
  • Maintain professional standards throughout the project

11 - Client Obligations

The Client commits to:

  • Provide necessary elements for the mission
  • Settle Services in accordance with these Terms
  • Not use deliverables for illegal or inappropriate content
  • Not alter the image or reputation of CodHash Agency
  • Provide timely feedback during development phases

12 - Withdrawal Right

The withdrawal right does not apply to:

  • Digital content not provided on material support
  • Contracts started before withdrawal period expiration

📌 If applicable, the withdrawal right is 14 days.

13 - References

The Client authorizes CodHash Agency to mention their name and logo in its references.

Completed creations may be integrated into CodHash Agency's portfolio.

14 - Intellectual Property

📌 Usage rights are transferred to the Client only after complete payment.

CodHash Agency assigns to the Client:

  • Reproduction and usage rights
  • Representation and distribution rights
  • Adaptation and modification rights

This assignment is valid worldwide and for the entire legal protection duration.

15 - Liability

CodHash Agency cannot be held responsible in case of:

  • Dysfunction attributable to the Client or third party
  • Cyberattack, intrusion, or data alteration
  • Commercial harm, loss of revenue or image

16 - Resolution

In case of non-compliance with obligations by the Client, CodHash Agency may terminate the contract after formal notice remaining unsuccessful for 1 month.

17 - Subcontracting

CodHash Agency is authorized to subcontract all or part of the Services.

18 - Non-solicitation

The Client commits not to recruit or solicit CodHash Agency's subcontractors for 2 years after Service delivery.

19 - Force Majeure

Neither Party will be held responsible in case of force majeure.

📌 If the situation persists for more than 60 days, these Terms will be terminated automatically.

20 - Confidentiality

📌 All exchanged information is strictly confidential.

The confidentiality obligation lasts 2 years after contract termination.

21 - Data Processing

Personal data is processed in accordance with our Privacy Policy.

22 - Mediation

The Parties will seek an amicable solution in case of dispute.

23 - Jurisdiction

📌 Any dispute will be submitted to London Courts.

These Terms are governed by UK law.

CodHash Agency